WebCare® services
A premium concierge service for website management.
Ask your website concierge to update your site.
Ask your website concierge to update your site
1 hour of professional website updates included
Your tasks are immediately scheduled.
Tasks completed in 24-48hrs, usually same day
Quality assurance
Communication at every step
Add extra hours as needed, at a reduced rate
Tasks and resources included with WebCare®
See the extensive list of requests covered with WebCare®
- Access to premium plugins
- Add/edit forms
- Add/edit maps
- Add/enable/setup features of your theme
- Add/manage events
- Add/manage products
- Add/remove plugins
- Add/update images on existing pages
- Add/update text on existing pages
- Add Facebook/Google Pixel
- Add Google Analytics tracking
- Add Google Search Console verification
- Add/edit galleries, captions, text
- Add PDFs or automatic downloads
- Add slider images and text
- Configure plugins
- Fix broken links
- Access to premium plugins
- Add/edit forms
- Add/edit maps
- Add/enable/setup features of your theme
- Add/manage events
- Add/manage products
- Add/remove plugins
- Add/update images on existing pages
- Add/update text on existing pages
- Add Facebook/Google Pixel
- Add Google Analytics tracking
- Add Google Search Console verification
- Add/edit galleries, captions, text
- Add PDFs or automatic downloads
- Add slider images and text
- Configure plugins
- Create pop-up, opt-in, email capture
- Connect pop-up/opt-in/email capture with 3rd party mailers
- Custom SEO work (adding pre-determined keywords, descriptions, titles to pages, etc.)
- Fix broken links
- Post new blogs (includes SEO and image sourcing)
- Post new podcast (includes SEO and image sourcing)
- Request a Google Analytics site traffic report
- Resolve technical issues
- Setup Google Analytics
- Setup redirects
- Source images for blog/articles
- Update meta tags for SEO optimization
- Update site navigation
- Update videos
- Update website footer content
- WordPress website support
- Create pop-up, opt-in, email capture
- Connect pop-up/opt-in/email capture with 3rd party mailers
- Custom SEO work (adding pre-determined keywords, descriptions, titles to pages, etc.)
- Post new blogs (includes SEO and image sourcing)
- Post new podcast (includes SEO and image sourcing)
- Request a Google Analytics site traffic report
- Resolve technical issues
- Setup Google Analytics
- Setup redirects
- Source images for blog/articles
- Update meta tags for SEO optimization
- Update site navigation
- Update videos
- Update website footer content
- WordPress website support
Don’t see what you need?
We can still do it for you!
We offer constant ways to improve your website
Your website strategy
Twice a month we’ll provide professional knowledge from our experts, and simplified insider techniques for advancing your website.
Get the most out of your WebCare® service by sending any applicable strategy to your WebCare® concierge to complete. Or, with a single click, start a conversation about how to further personalize any strategy to fit your business or website.
Have a list of updates you’d like taken off your plate?
Done by a human, supported by top security software
Website maintenance weekly.
Full Site Security
- Proactively protecting your site
- 24/7 malware scanning
- 24/7 uptime + security monitoring
- + If your plan includes Premium WP Hosting – In the event of a hack (which is 99% unlikely under WebCare® protection) we will clean up malware and restore your site
Software Maintenance
- Maintain WordPress + plugins at the most current version
- We test for compatibility for all software updates
- Updates done weekly… by a WebCare® expert, who can spot and correct any theme/plugin quirks or conflicts
Website Support
- WordPress technical support
- Dedicated WebCare® concierge for your requests and support
- Rapid response times (during working hours)
FAQ About Services
Do I have to sign a long term contract?
WebCare® is month to month – no contract. We want you to love your service, not feel trapped by it.
Can I cancel at any time?
Yes. Simply contact your WebCare® concierge before your next billing cycle.
How many requests can be completed in an hour?
One hour of WebCare® professional updates generally equals about 3 – 4 requests per month. See all the requests you can make here: Website Professional Updates
Can I add additional hours for updates?
Absolutely! You can add additional time to your monthly package in hourly increments, at $75/per hour. Contact your WebCare® concierge.
Will website updates include SEO optimization?
Yes! When applicable, we always apply the appropriate technical SEO to new content on your page or post. For example, posting a new blog includes writing a meta title and description, internally/externally linking appropriate keywords, rewriting titles for keywords, adding additional headers into the article (targeted for keywords), and adding alt tags for media.
For a robust keyword strategy, you must purchase an SEO or marketing package that includes keyword strategy for a full SEO/keyword strategy. Or, we can work with your marketing team to implement technical SEO onto your site. (The WebCare® base package does not come with a keyword strategy.)
Can I send WebCare® requests on the weekend?
You can send in your requests at any time and they will be immediately scheduled. All requests will be completed during WebCare® hours of operation— Mon-Fri 9am-5pm (MST).
Will you remind me to update my site?
Yes, twice a month! We send you professional tips and strategies to help improve your site. You can implement any of these strategies through your hour of professional updates.
Can you create, edit or customize graphics?
Absolutely! Depending on the complexity of the task, if we need to get one of our designers involved, we will provide you with a quote.
I need a new page(s)
We are happy to provide you a quote for designing and developing any new pages.
Will WebCare® write copy/text for me?
WebCare® does not provide copywriting, but we do share pro copywriting tricks in your monthly strategies.
Can you train me on WordPress or how to edit my own website?
WebCare® does not provide WordPress or website training. However, with your website concierge at your fingertips, why would you want to get your hands dirty?
What could a faster site mean for you?
Better search results! Site speed (loading time) helps determine a site’s position on Google’s search result pages.
Premium hosting, dedicated exclusively to the needs of a WordPress website, can shave milliseconds to full seconds off your site’s loading time.
Hosting management
Don’t lift a finger! We will set-up the new plan, migrate your existing site, configure your domain (DNS or A-Records), and be your immediate source of contact for any hosting issues.
Features
- Hosting exclusively for WordPress sites. Optimized to get the very best from your WordPress website
- FAST site load time and lightning site speed
- 99.99% uptime!
- FREE – SSL Certificate – no annual renewal fees
- FREE – GreenLock setup for SSL Certificate
- Cloud-based hosting
- Nightly backups
- Additional WordPress website security
- Staging site
FAQ
Who will be my hosting provider?
We have partnered with FlyWheel to bring you Premium Hosting and Hosting Management.
Can I cancel anytime?
Is email included?
Do you migrate my site for me?
Will I have full cPanel access?
Can I keep the hosting, if I cancel WebCare®?
Yes. You can cancel WebCare® at any time and still keep your premium hosting and hosting management.
