Contact us

Quick support

Report a glitch on this website

If you are having any trouble with the signup forms, or any other part of this website, please write customer service immediately at support@jollycreativeagency.com, or call (480) 212-1900 x4.

I want to add more update hours to my plan

Click here to add more hours.

If your browser is blocking the link above, please send this request to support@jollycreativeagency.com. Include your website URL, and how many hours you would like to add.

Additional hours will go into effect immediately.

How do I cancel WebCare®?

WebCare® is billed monthly. You may cancel anytime before your next billing cycle begins, by emailing support@jollycreativeagency.com

If you are moving your site to another host, please be sure to schedule this to be completed by or before the end of your current billing cycle.

I sent a WebCare® request, but no response

First, please check your spam folder for the “Welcome to WebCare®” email. Make sure to whitelist (or add to contacts) the email address that was given to you in your Welcome to WebCare® email, otherwise any responses from WebCare® might be going to your spam folder.

If you still don’t see any communication, please email support@jollycreativeagency.com

I haven't gotten a Google Analytics report

These custom reports are not automatically generated upon signing up for WebCare®. You will need to email your WebCare concierge and make this request and they will be happy to assist you.

I need a website redesign

We are happy to provide a quote for a website redesign. Please send your request and any project requirements to support@jollycreativeagency.com. We will schedule a consultation with you regarding your project.

I want to add a new page to my website

We are happy to provide a quote for adding a new webpage to your website (or redesigning an existing page). Please send your request and any project requirements to support@jollycreativeagency.com

I need a website consultation

Are you a WebCare client and have specific website goals you would like to discuss? You can schedule a website consultation, where we will make a plan of action and provide expert insight to improving the user experience on your website. We offer website consultations for 30min at $95, or 60min at $150.

Please request your consultation by emailing support@jollycreativeagency.com