Contact us
Contact us
Quick support
Report a glitch on this website
I want to add more update hours to my plan
If your browser is blocking the link above, please send this request to support@jollycreativeagency.com. Include your website URL, and how many hours you would like to add.
Additional hours will go into effect immediately.
How do I cancel WebCare®?
WebCare® is billed monthly. You may cancel anytime before your next billing cycle begins, by emailing support@jollycreativeagency.com
If you are moving your site to another host, please be sure to schedule this to be completed by or before the end of your current billing cycle.
I sent a WebCare® request, but no response
First, please check your spam folder for the “Welcome to WebCare®” email. Make sure to whitelist (or add to contacts) the email address that was given to you in your Welcome to WebCare® email, otherwise any responses from WebCare® might be going to your spam folder.
If you still don’t see any communication, please email support@jollycreativeagency.com
I haven't gotten a Google Analytics report
These custom reports are not automatically generated upon signing up for WebCare®. You will need to email your WebCare concierge and make this request and they will be happy to assist you.
I need a website redesign
We are happy to provide a quote for a website redesign. Please send your request and any project requirements to support@jollycreativeagency.com. We will schedule a consultation with you regarding your project.
I want to add a new page to my website
We are happy to provide a quote for adding a new webpage to your website (or redesigning an existing page). Please send your request and any project requirements to support@jollycreativeagency.com
I need a website consultation
Are you a WebCare client and have specific website goals you would like to discuss? You can schedule a website consultation, where we will make a plan of action and provide expert insight to improving the user experience on your website. We offer website consultations for 30min at $95, or 60min at $150.
Please request your consultation by emailing support@jollycreativeagency.com
Customer service
support@jollycreativeagency.com
This number is for customer service only.
We do not accept WebCare requests over the phone.
Live chat
Anything else?
