Terms & Policies
Terms & Policies
WEBCARE® TERMS AND POLICIES
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Terms and Agreement
This Jolly Creative Agency Monthly WebCare® services (“Agreement”) is a contract between you (the “Merchant”) and Jolly Creative Agency. You must read, agree with and accept all of the terms and conditions contained in this Agreement. By your first payment of Monthly Fees, you acknowledge that you have read and agreed to this Agreement. This Agreement applies in addition to any other agreements to which you have entered into with Jolly Creative Agency. We may amend this Agreement at any time by posting a revised version on our website. The revised version will be effective at the time we post it.
Monthly Recurring Fees
You agree to allow Jolly Creative Agency to charge your Credit Card on the date your agreement is received by Jolly Creative Agency. This will be your start date for WebCare® services. You agree that you will be charged recurring payments each month from the start date under this Agreement. In the event that Jolly Creative Agency is unable to withdraw the monthly fee for any reason, Jolly Creative Agency may terminate your service within 30 days of the date that the monthly fee was due and you will remain obligated to pay Jolly Creative Agency for any unpaid amounts. All monthly fees are non-refundable.
You may terminate your monthly WebCare® services at any time on or before the last day of your monthly billing cycle. To terminate your service please email your written request to WebCare® Support at firstname.lastname@example.org. In such an event, all your recurring monthly website services with Jolly Creative Agency will cease at the end of your monthly service cycle, unless otherwise notified in writing by the client. Jolly Creative Agency reserves the right to terminate this Agreement if you breach the terms of this Agreement or any other agreement into which you have entered with Jolly Creative Agency. In the event that Jolly Creative Agency terminates your services, you will not be refunded any balance.
Ownership and Copyright
All text and photos used as content in a commissioned website must be provided by the client (unless the client has hired Jolly Creative Agency for content development). The client must have ownership or written permission to use all content he/she provides for use. It is up to each client to ensure his/her design and/or content does not infringe on any trademark, service mark, or copyright. Jolly Creative Agency cannot be and is not responsible for intellectual property infringements on behalf of clients. Also, Jolly Creative Agency cannot be and is not responsible for submitted content. Clients should not mail irreplaceable photos or documents or send content that must be returned.
We take pride in offering high quality services and professional customer service. While we make an effort to ensure every aspect of our service is to the client’s liking, we cannot control every variable. It is up to each client to regularly test the functionality of his/her website and any other product or service to ensure everything works as desired. If any problem is discovered or error has been made, please report the problem to us immediately so we may take appropriate action. We cannot be and are not responsible for any perceived loss of revenue under any circumstances. Changes resulting from a client’s error and/or problems related to third party vendors or technology, such as hosting servers or browser software may result in additional charges.
Jolly Creative Agency is not liable and 100% free of all warranties of service, when you as our client, choose to host your website with another hosting company that interferes and/or limits the services and software that we provide under your WebCare® services. This very specifically includes, but is not limited to, how we would otherwise manage and offer our services in your behalf such as; backups, software upgrades, and any other security or good business practices.
How Content May Be Submitted
All content must be submitted electronically via email (contact us for the correct email address). Text must be selectable as actual text rather than as flattened images. Both text and photos/graphics must be clearly labeled with the name of the page on which it will be displayed. Content may not be submitted via fax or paper copies. Exceptions to this policy must be approved in advance and will incur a surcharge.
Third Party Vendors
Third party vendors may have separate terms of service agreements. Jolly Creative Agency cannot be held liable for disputes with third party vendors, regardless of whether or not the service is part of a reseller agreement or referral. Jolly Creative Agency cannot be held responsible for lack of functionality or any other aspect of third party services.
Refusal of Service
Jolly Creative Agency does not accept projects that promote hate, intolerance, abuse, discrimination, pornography, animal exploitation, or any other unethical practice. Jolly Creative Agency reserves the right to decline to do business with any client for any reason.
Changes to Terms of Service
Jolly Creative Agency reserves the right to change these terms of service at any time for any reason.