Full eCommerce website management & shopping cart support
WordPress Shopping Cart Support
Need urgent help?
- Broken eCommerce shopping carts
- Managing products in the shopping cart
- Adding/Changing pricing for products
- Creating discount codes for checkout
- Managing shipping and taxes for checkout
- Fixing eCommerce errors
- Custom shopping cart solutions (available)
Personalized support for your eCommerce website.
When the unexpected happens with your shopping cart there’s no time to waste – wouldn’t you like immediate help that you can count on? After all, eCommerce sites are a direct line of income.
WebCare® is a month-to-month service that provides full eCommerce website management.
From the beginning, you’ll be assigned a personal website concierge. This person will be your personal liaison, schedule any request immediately, and continue great communication with you till every task is completed.
We can assist you with urgent tasks like eCommerce errors, or fixing your WordPress shopping cart. As well as provide ongoing longterm care for your online shopping website.
HOW IT WORKS
Fast. Easy. Simple.
Here’s an actual client support request and timeline.
All requests receive immediate confirmation and scheduling.
Here’s an actual client support request and timeline.
All requests receive immediate confirmation and scheduling.
10:45am
Shipping cost problem!
I noticed that the shopping cart checkout page shows an automatic $20.00 shipping cost before the customer enters their address.
I am not sure what I did to cause this?
Can you fix it to show $0.00 as a default and then update automatically update after the customer inputs their address?
Thank you.
10:46 AM
Confirmation – I’m on it!
I will contact you if I have any questions or suggestions regarding your request.
12:41 PM
Your request has been completed.
Hi Rand,
We adjusted the checkout page to hide the shipping cost until an address is entered.
You can review the updates here: View Your Cart
Please, let me know if there is anything else I can do for you!
12:56 PM
Wow, that was fast
Works perfectly now, thank you!
Month to month, no contract.
Canceling is easy – but 97% of customers stay at least a year.
WebCare® is a personal concierge service for your website.
We take care of your unique eCommerce website tasks, offer recommendations, and provide further strategy. This is what eCommerce website management should have always been.
Testimonials
Here’s what WebCare® customers are saying.
“Handing the site over to you guys has been a tremendous ‘quieting of my mind’. I don’t have to worry about the ins and outs of the website anymore.”
David Barnett
Executive Director
“Working with WebCare, I’m the #1 Google ranked Certified Divorce Financial Analyst in Arizona. I recommend them to all the CDFAs in my training program.”
Nancy Hetrick
Owner
“I am just amazed at how quickly you all get things done. It’s incredible. Thank you so much!”
Alisha Taylor
Art Director
“Our site has 20K visitors a month so uptime and prompt updates are very important. WebCare is fast and easy to work with and the quality of work is great! In the last year I’ve hardly had to send any revisions – but when I do they are fixed immediately.”
Jessie Palm
Marketing Manager
“Thank you for all of the support for the past 3+ years. Your attention to details and the build of my custom solutions has really helped my domestic and international expansion!”
Jeff Barth
Owner
“’Loooooking goooood! We’re happy.’ – was my exact response to the last website update. They’re quick to respond and find solutions for all of my requests. The communication is excellent, and we feel very taken care of.”
Cara Lukens
Office Manager
One service.
Month to month.
No hidden fees.
One service.
Month to month.
No hidden fees.
WebCare®
A premium concierge service for
eCommerce WP website management.
$279
per month
- Dedicated WebCare® concierge for your requests and support.
- Quick turnaround. Requests are completed within
24-48 hours. - 1 hour of monthly website updates (+ additional hours as needed).
- Receive bi-monthly website strategies to improve your website, simply click to implement with your WebCare® concierge.
- Quality assurance. Requests are not blindly carried out.
- When applicable we give feedback and further recommendations that take into account your business, brand and website as a whole.
- 24/7 uptime, security, and malware monitoring.
- Google Analytics tracking – reports sent upon request, so you can track your progress.
- Weekly, we update your WordPress core files and all plugins.
- Monthly “whole site” back-up – stored offline.
- In the event of a hack (which is 99.9% unlikely under WebCare) we will clean up malware and restore your site.
- 1 free website restore per month.
WebCare®
A premium concierge service for
eCommerce WP website management.
$279
per month
- Dedicated WebCare® concierge for your requests and support.
- Quick turnaround. Requests are completed within
24-48 hours. - 1 hour of monthly website updates (+ additional hours as needed).
- Receive bi-monthly website strategies to improve your website, simply click to implement with your WebCare® concierge.
- Quality assurance. Requests are not blindly carried out.
- When applicable we give feedback and further recommendations that take into account your business, brand and website as a whole.
- 24/7 uptime, security, and malware monitoring.
- Google Analytics tracking – reports sent upon request, so you can track your progress.
- Twice weekly, we update your WordPress core files and all plugins.
- Monthly “whole site” back-up – stored offline.
- In the event of a hack (which is 99.9% unlikely under WebCare) we will clean up malware and restore your site.
- 1 free website restore per month.
Still have questions? Chat online now:
